Banking by Phone, Whenever You Like
There are plenty of ways to keep an eye on your money these days. You can stop by a branch, sign in online, or use the mobile app. But sometimes the simplest thing is the most familiar: a phone call.
We have refreshed our automated telephone banking system, and it is ready whenever you are, day or night.
What you can do in a quick call
In a single call you can:
- Check your account and loan balances
- Hear your most recent transactions
- Move money between your own accounts
- Make a loan payment
A real person is only a moment away
The system is automated, so it is quick for everyday things. But you are never stuck talking to a machine. During business hours, one option connects you straight to a local employee here in the Valley. Call after hours and you can leave a message, and someone will get back to you. Either way, a real person is there to help.
When a call is the easiest option
Sometimes a phone call is the easiest way to get something done. Here are a few moments where it comes in handy.
One more way we are here for you
In person, online, on the app, or by phone: each is a convenient and full way to bank with us, not a backup. Pick whichever fits the moment. Since 1899 we have looked for ways to be here for our members through every change in how people manage their money — and a friendly phone call still has its place.