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11/20 COVID-19 Response

Beginning Monday November 23, SLVFB will reduce its lobby hours in an ongoing response to Colorado's executive orders. Click Read more for the full notice. Also, we will be closed on Thanksgiving Day, Thursday, November 26th.

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Debit Cards

Make Transactions As Simple As Possible

Making purchases should be as convenient as possible for you. And with the debit cards offered at San Luis Valley Federal Bank, convenience is exactly what you get. You can use your debit card to make purchases from millions of retailers around the world and online. The funds are debited directly from your SLVFB checking or savings account.

Instant Issue Replacement Cards

If your debit card is lost, stolen, or damaged we can replace your debit card on the same day at our 401 Edison Ave, Alamosa office.

Lost or Stolen Debit Cards

If you have lost your bank debit card or believe it has been stolen, call San Luis Valley Federal Bank immediately at 719-589-6653.

Debit Card Limits

For your protection, San Luis Valley Federal Bank limits point-of-sale transactions.

  • Personal debit cards – Purchase limit is $6,000 per card per 24 hours. ATM withdrawal transactions are $500 per card per 24 hours.
  • Business debit cards – Purchase limit is $1,000 per card per 24 hours. ATM withdrawal transactions are $500 per card per 24 hours.
  • Health Savings Account debit cards – Purchase limit is $1,000 per card per 24 hours. ATM withdrawal transactions is $500 per card per 24 hours.

You may contact us to request to temporarily raise your daily limits. 

Manage your Debit Card in Mobile Banking


Set adjustable limits through the SLVFB Mobile Banking app under “Manage my Cards”.

Fraud Alerts

San Luis Valley Federal Bank offers fraud text alerts on potential fraud transactions. Contact us to get started.

 

International Transactions

Please notify San Luis Valley Federal Bank if you plan on international activity on your debit card (travel or online purchases).

uChoose Rewards

Earn points with every purchase using your San Luis Valley Federal Bank debit card and choose your reward.

 

Contactless payments with your Digital Wallet

The simple and safe way to pay with your mobile device. Your Digital Wallet turns your smart phone, tablet or smart watch into a secure payment option:

  • Your payment information is stored securely
  • The phone, tablet or watch communicates with the payment terminal
  • Paying with a digital wallet is actually safer than the card, because your real number is never revealed
  • Your device's security keeps your information locked away

 


EMV Chip Cards

Our debit cards are equipped with EMV-chip technology, which make your transactions more secure than traditional magnetic strip cards. With the EMV-chip technology, each transaction is issued a one-time code, which makes it much harder for criminals to make counterfeit purchases using your card’s information. Here’s how you use your EMV-chip card when making purchases:

  1. Insert your card, face up and chip end into the chip-enabled terminal.
  2. Leave the card in the terminal during the entire transaction.
  3. Follow the instructions on the screen and either sign your name or enter your PIN as needed. Be sure to remove your card and take your receipt when the transaction is complete.

Debit Card FAQs

What are EMV chip cards?

A chip card – also called a smart card or an EMV card – is a debit or credit card that contains a microprocessor that enhances the security of cards during point-of-sale transactions. These cards, already in use in much of the world, use a security standard originally developed by Europay, MasterCard and Visa (EMV) as a way to fight card fraud resulting from theft, skimming and counterfeiting. The EMV technology has been adopted by the other major card brands and issuers.

Can I use my card at an ATM?

Yes. For ATM transactions, insert your card into terminal and follow the instructions on the screen. Depending on the type of ATM, you might be prompted to re-insert your card. Leave the card in the ATM until the transaction is complete and the card is released, and then remove your card and any money you might have withdrawn.

What is the difference between chip and signature and chip and PIN?

You may be asked to provide your signature or enter your PIN to complete a transaction when you use your card. You will need to use your PIN at ATMs and it may be required at some unattended terminals such as fuel pumps and payment kiosks.

Will EMV chip cards prevent a data breach?

While chip cards won’t prevent the types of large-scale data breaches that have hit some merchants, they do make it extremely difficult to produce counterfeit cards from that stolen data. 

How am I protected?

Your debit cards may have zero liability – All debit cards that we issue come with liability protection. You may not be held liable for unauthorized transactions if a card is stolen, lost, or fraudulently used at a merchant or online. It is important that you promptly report a lost or stolen card or any suspicious transactions. See the Regulation E agreement for your account on liability and reporting requirements for unauthorized transactions.

Protect yourself

It is never recommended to give your PIN out to anyone including family or friends. Also, be aware a legitimate merchant should never call you and ask for your personal information.